Privacy Policy

Effective: October 2026

Business: Davenport Host Co. (registered brand: Richard Harrell, Sole Proprietor)

Contact: hello@davenporthost.co | +1 863‑400‑0424

Information We Collect

When you text Davenport Host Co., we receive your phone number and the content of your messages. We only use this to answer your stay-related questions (gate codes, WiFi, checkout times, property info).

How We Use Your Information

• Respond to your guest-support requests via SMS
• Escalate urgent issues to your host
• Improve our answer library (anonymized, no codes)

We never sell, share, or use your number for marketing. Messages are retained only for service quality and host escalation.

SMS Data Practices

• Message frequency: guest-initiated only (typically 1–5 per stay)
• Message & data rates may apply per your carrier plan
• We do not share your number with third parties
• Data stored on Cloudflare (US) with encryption at rest

Opt-Out / STOP

Text STOP at any time to opt out of all future messages. You will receive a confirmation and no further messages will be sent.

Text HELP for support contact info.

Your Rights

You may request deletion of your data by emailing hello@davenporthost.co.